OSD FAQ

Lost & Found

If you’ve misplaced an item at Old Settlers Days, don’t worry! All found items are turned over to the Rockton Police Department. For assistance in recovering your lost belongings, please contact their non-emergency number at 815-283-2600.

Where & When can I buy 4-Day General Admission Passes?

Enjoy the entire weekend with our 4-Day General Admission Pass! Whether you plan to attend for one day or all four, this pass is your ticket into the festival.

  • Availability

    • Online: Purchase on our website starting April 1st.
    • At the Gate: Available throughout the festival.
    • Local Sales: Available at First National Bank in Rockton about a week before the event, as well as local Kelley’s Market locations
  • Pricing

    • Early Bird: $6 each before the festival begins, regardless of purchase location.
    • During Festival: $10 each, available online and at the venue.

Note: The 4-Day General Admission Pass grants entry to all festival areas except the Main Stage Concerts, which require an additional charge. Children 12 and under do not need this pass.

Buy early and save money!

Where & When can I buy concert tickets?

Concert tickets are available exclusively online through our website and at the gate during the festival starting June 13th. Please note that all sales are final, and no refunds will be issued. For the best prices, purchase your tickets during our initial pre-sale.

Important: You must have a 4-Day General Admission pass in addition to your concert tickets to access the Main Stage Concerts.

Secure your tickets early and save!

Do I need to print my tickets?

You have two options for your tickets:

  1. Print them out and bring the physical copies.
  2. Display them on your smartphone to be scanned at the gate.

Please note that we do not offer a will call service and cannot provide technical support for printing issues. If you misplace your tickets, you can simply reprint them.

Why can’t I buy concert tickets in-person before the event?

As an all-volunteer charitable organization, the Rockton Lions Club Charities strives to keep costs low to maximize our fundraising efforts for Old Settlers Days (OSD). To achieve this, we do not rent offices or hire staff. Utilizing an online broker for ticket sales is the most cost-effective option for us.

For those who prefer to buy tickets in person, they will be available at the venue during the festival weekend.

Thank you for your understanding and support!

Is seating reserved at the festival?

No, seating at the festival is on a first-come, first-served basis. There are some bleachers available along the back and sides of the field. You are also welcome to bring your own chairs as specified below.

What time do the gates to the Main Stage Open?

The gate opening times for the Main Stage can vary based on the artist’s schedule. The gates will typically open at least 1 hour before the concert start time, but this could be earlier or later depending on when the artist arrives and completes their sound check. For the most up-to-date information, please refer to our event schedule.

Where do I park?

To ensure the safety of pedestrian traffic and emergency vehicle access, parking restrictions are in place on the perimeter streets of the festival grounds.

  • Handicapped Parking: Available at the parking lot on the corner of Blackhawk and Hawick. Vehicles must display a valid handicapped parking placard. Golf cart shuttles are provided to bring you to the festival gate.
  • Ride-Sharing Services: The designated pick-up and drop-off area for taxis, Uber, Lyft, etc., is located at Rockton Commons.

For more detailed information on parking and shuttle services, please visit Directions & Parking.

Can I bring a chair to the concerts?

Yes, lawn chairs are welcome on the festival grounds. Here are the specifics for each area:

  • Main Stage: Chairs are allowed in designated areas. However, the area directly in front of the Main Stage (between the stage and the sound booth) does not permit chairs, blankets, or strollers. The area behind the sound tent allows chairs, blankets, and strollers.
  • Beer Tent Stage: Chairs are provided in this area. You may also use your own chairs in the nearby area to enjoy the artists and the sun.

Enjoy the concerts comfortably!

I can’t find my ticket email. What should I do?

Don’t panic! Follow these steps:

  1. Eventbrite Website: Visit Eventbrite My Tickets. If you didn’t create an account when you bought the tickets, you can still do so using the email address you used for the purchase. Click on ‘My Tickets’ to find your tickets. You can reprint them if needed, and they will be scanned at the gate.

  2. Email Support: If you still have issues, email us at [email protected].

  3. During the Festival: If you discover this issue during the festival, please bring your ID to the ticket booth. We will assist you in finding your tickets, as we may not be able to respond to emails promptly during the event.

We’ve got you covered!

Is there a fee for purchasing tickets online?

Yes, a small fee is applied to online ticket purchases. This fee is charged by the ticket sales company, not by the Rockton Lions Club. If you purchase tickets with cash at the gate, there is no fee. However, credit card purchases at the gate will incur a fee.

Do I need a separate concert ticket for each night for the Main Stage?

Yes, each night of the Main Stage requires a separate concert ticket. Alternatively, you can purchase a 4-day all-concert wristband, which includes entry to the grounds and all concerts. No concert tickets are required for the Beer Tent Stage.

I can’t use my tickets and am giving them away. The name doesn’t match. How do I change it?

Your ticket will be scanned upon entry, and a photo ID is only required if there is an issue with duplicate tickets being used. Otherwise, the name mismatch should not cause any problems. The recipient of your tickets can enjoy the event without any issues!

Do I need a ticket for the Beer Tent Stage?

No, a 4-Day General Admission pass is all you need. Concert tickets are not required for the Beer Tent Stage.

Do you need to be 21 to enter the Beer Tent Stage area?

No, all ages are welcome in the concert area. However, a valid ID is required to obtain a wristband for purchasing alcohol. Please note that alcohol is not permitted in the carnival area..

I want to bring my children to the Main Stage concert. Do they need tickets?

Yes, everyone, including children, needs a ticket to enter the Main Stage concert area. However, children 12 and under do not need a 4-Day General Admission pass to enter the festival grounds.

Will I need a 4-Day General Admission Pass if I’ve purchased a single night concert ticket?

Yes, a 4-Day General Admission pass is required to enter the festival grounds. Your single night concert ticket will allow access to the Main Stage area.

I have VIP passes. Do I need a 4-Day General Admission Pass and concert tickets?

No, your VIP wristband provides access to the entire festival, including the VIP tent, which is located adjacent to both the beer tent and the stage. You can also enter the concert area with your VIP wristband.

Please note:

  • You must wear your wristband at all times.
  • Only one person may use a wristband per day.
  • VIP wristband holders can watch concerts from the VIP tent or the concert area.
  • VIP beverages and food must remain within the VIP area. Passing food and drink over the VIP fence will result in forfeiture of the wristband.

Can non-sponsors purchase VIP passes?

Unfortunately, VIP passes are exclusively available to our sponsors. We no longer offer these passes for individual sale. Thank you for your understanding!

Can I pay for carnival or beer tickets with a credit card?

No, credit card payments are not accepted for carnival or beer tickets. However, several ATMs are available on the grounds, including in the beer tent and the carnival area.

What items are not allowed on the festival grounds?

The following items are prohibited on the festival grounds:

  • Outside coolers, food, and drinks, including water bottles
  • Bicycles, skateboards, and rollerblades
  • Professional cameras or video recorders
  • Weapons of any kind
  • Drugs of any kind, including Cannabis
  • Pets (except service dogs)
  • Laser pointers

Important Information:

  • Entry to the festival is contingent upon agreeing to a search before admission. Refusal will result in denial of entry.
  • A photo ID is required for purchasing alcoholic beverages and smoking tobacco products on the festival grounds.
  • Blankets are allowed but cannot be left unattended to reserve spots.
  • All persons will be wanded, and all bags will be inspected prior to entry. Prohibited items must be surrendered or returned to your vehicle. Any illegal substances will be handled by the police department.

Is re-entry allowed back into the concert area?

Yes, re-entry is allowed. Upon presenting your ticket for the first time, you will receive a wristband. You will need this wristband to re-enter the festival grounds or concert area and will also have to go through security again.

What happens if it rains?

The festival continues rain or shine, hot or cold! Be prepared to get wet if it rains. No refunds are issued for any unused concert, carnival, or beer tickets. If a concert is cancelled due to dangerous, life-threatening weather, unused tickets can be used on another night. If they remain unused, they will be considered a donation to the Rockton Lions Club Charities, a 501(c)(3) corporation.

I plan on buying a carnival wristband. How long is it good for?

Carnival wristbands are valid only on the day of purchase and for the duration of the advertised special, which is typically 3-4 hours.

I want to take my toddler on carnival rides. Will I need a ride ticket too?

Yes, everyone, including parents riding with their children, will require a ticket for carnival rides. Please check the height requirements for each ride before purchasing tickets to ensure your toddler meets the criteria.

What do you do with the money you raise from Old Settlers Days?

Old Settlers Days is organized by the Rockton Lions Club and relies on the dedicated efforts of community volunteers and the generous support of our sponsors. All funds raised go directly back into our community, supporting various local organizations and initiatives. While we do have paid security staff to ensure the safety of our attendees, no one involved in planning the festival is paid.

At this year’s festival, we will highlight some of the organizations we’ve donated to over the past year. For more information about the Rockton Lions Club and to learn how to join, please visit our website.

Why is the festival not on Main Street?

Over the past 20 years, Rockton’s population and the festival’s size have grown, but our 3-block downtown area has not. We simply can’t accommodate the festival in such a limited space. Additionally, there are concerns about power and staging.

By hosting the festival just one block off Main Street, we can stay within the town while keeping festival goers close enough to patronize downtown businesses. The Village of Rockton prefers that all events, including ours and those sponsored by other entities, be held at the park instead of Main Street.

Patrons are free to come and go from the festival throughout the day, and we encourage everyone to visit our downtown businesses and generous sponsors.